Name: Marquee Chauffeur – Portland Chauffeur FAQ
Address: 20612 SW Murphy Ln, Beaverton, OR, 97078, US
Telephone: (503) 706-8662
Price range: $$$
Rating: 5.0

Question 1

What vehicles are in the Marquee Chauffeur fleet?

Accepted Answer

Marquee runs three vehicle classes out of Portland: the Volvo S90 sedan at $138 per hour with a two-hour minimum for up to three passengers, the Cadillac Escalade ESV at $150 per hour for up to six passengers with full-size luggage, and the Mercedes-Benz Sprinter at $280 per hour for up to 14 passengers with upright seating. Every vehicle is black, detailed before each shift, and owned by Marquee rather than subcontracted from a gig fleet.

Question 2

Are the cars inspected before each trip and how old is the fleet?

Accepted Answer

Each vehicle passes a 35-point inspection before every shift covering tires, brakes, fluids, interior detail, and cabin electronics. Marquee pulls vehicles from active service at 80,000 miles or three years, whichever arrives first, so you are never riding in a high-mileage sedan. The fleet runs under $1 million commercial liability coverage and is licensed by Oregon PUC permit 2018.

Question 3

Do you provide car seats and what ages do they fit?

Accepted Answer

Yes. Car seats are $25 each per vehicle and ride in any class from the Volvo S90 to the Sprinter. Marquee stocks rear-facing infant seats, forward-facing convertibles, and high-back boosters, so children from roughly six months through age eight have a correct fit. Flag the child's age and weight when you book and dispatch preloads the correct seat before your chauffeur arrives.

Question 4

Are any of your vehicles wheelchair accessible?

Accepted Answer

The Mercedes-Benz Sprinter is the most ADA-friendly vehicle in the fleet and handles folding wheelchairs and walkers in the rear cargo area with room for an attendant. Marquee does not operate a lift-equipped vehicle directly, but dispatch partners with TriMet LIFT-contracted providers for powered-wheelchair transfers that need ramp or lift access. Call (503) 706-8662 to discuss mobility needs before booking so the right vehicle is staged.

Question 5

How much does a Portland chauffeur cost per hour?

Accepted Answer

Hourly rates start at $138 for the Volvo S90 sedan with a two-hour minimum, $150 for the Cadillac Escalade ESV, and $280 for the Mercedes-Benz Sprinter. Point-to-point airport transfers use a firm flat rate instead of the hourly clock. Marquee quotes the rate before you book and the number on the confirmation matches the number on the final receipt. No surge pricing, no after-hours premium.

Question 6

Is gratuity included in the quoted rate?

Accepted Answer

A 20 percent service charge is added to every Marquee invoice and distributed to your vetted chauffeur. The line item shows on your booking confirmation and final receipt so nothing is a surprise. There is no expectation of additional cash tipping at the curb. If you want to add an extra gratuity for outstanding service, you can do so at the time of booking or hand it directly to your chauffeur.

Question 7

What payment methods does Marquee Chauffeur accept?

Accepted Answer

Personal bookings run on Visa, Mastercard, American Express, and Discover, with card-on-file available for repeat clients. Corporate accounts use ACH, corporate card, or net-30 invoicing and receive one consolidated PDF per month. Apple Pay and Google Pay work at the time of booking through the online portal. Marquee does not accept cash for deposits, though cash gratuity directly to your chauffeur is always welcome.

Question 8

What is the cancellation policy?

Accepted Answer

Cancellations made more than 24 hours before pickup are refunded in full with no fee. Cancellations inside the 24-hour window carry the full hourly charge for the vehicle class booked, including the two-hour minimum on the Volvo S90. PDX airport transfers that cancel inside four hours of the scheduled pickup also bill the full flat rate. Weather-related delays out of your control are reviewed case by case when you call dispatch.

Question 9

Can my company set up a direct-bill corporate account?

Accepted Answer

Yes. Corporate accounts run on net-30 invoicing with one consolidated monthly PDF broken down by date, traveler, route, vehicle, and cost center. The setup takes one business day and your first ride can run the same afternoon. Invoices export as CSV for Concur, SAP Concur, Expensify, Ramp, and standard accounting platforms. Call (503) 706-8662 to open the account.

Question 10

Where does my chauffeur meet me at PDX?

Accepted Answer

Curbside pickup is complimentary and stages on the ground transportation island directly outside baggage claim doors 1 through 8. The $75 inside-terminal meet-and-greet puts your chauffeur at your specific carousel on the baggage claim level holding a printed sign with your last name. Alaska Airlines typically lands carousels 1 through 4, with Delta and United on 5 through 8. The default is curbside; the $75 upgrade is popular for international arrivals and heavy luggage.

Question 11

Do you track flights for delays at PDX?

Accepted Answer

Yes. Dispatch enters your flight number into FlightAware the moment you book, and your chauffeur receives automatic alerts for gate changes, tarmac delays, in-air diversions, and early arrivals. If your flight pushes back by 90 minutes, your chauffeur shifts the pickup window without a call from you. The first 60 minutes of wait time after touchdown are included in the quoted rate so you never pay a surprise delay fee.

Question 12

Can you handle a corporate group arriving on separate flights?

Accepted Answer

Yes. Dispatch pairs a sedan or SUV per traveler and synchronizes arrival timing at your downtown hotel or Beaverton office so the group meets at the same curb. For teams arriving on one flight, the 14-passenger Mercedes-Benz Sprinter consolidates everybody into a single vehicle. Corporate accounts get one monthly invoice broken down by traveler, flight, and cost center rather than a dozen separate receipts.

Question 13

Do you pick up at the FBO for private aviation?

Accepted Answer

Yes. If you are flying into PDX through Atlantic Aviation or Flightcraft on a private jet, dispatch coordinates with the FBO line crew to stage the vehicle on the ramp next to the aircraft. You deplane, walk a few steps, and step into your car without entering the main terminal. There is no baggage claim walk, no curbside wait, and no parking-garage crossing. Call (503) 706-8662 at least two hours out for FBO coordination.

Question 14

What areas does Marquee Chauffeur serve?

Accepted Answer

Marquee covers the full Portland metro including downtown, the Pearl District, Lake Oswego, West Linn, Beaverton, Hillsboro, Tigard, Tualatin, Vancouver WA, and Gresham. Airport transfers to PDX run from all of those cities plus Hood River, Salem, and the Willamette Valley wine country. Wine tour routes run through Newberg, Dundee, Carlton, and Yamhill with stops at Domaine Serene, Archery Summit, and Stoller Family Estate. Call (503) 706-8662 for any address outside those zones.

Question 15

Do you drive to Seattle, Bend, or other long-distance destinations?

Accepted Answer

Yes. Portland to Seattle runs about three hours via I-5 North in the Cadillac Escalade ESV or Volvo S90 on the hourly clock. Portland to Bend covers roughly three and a half hours across US-26 East past Mt. Hood. Multi-day Oregon Coast trips to Cannon Beach or Pacific City are common Sprinter bookings for family groups. Long-distance rates run on the standard hourly clock plus fuel for routes exceeding 150 miles one way.

Question 16

Can you cross into Vancouver, Washington for pickups?

Accepted Answer

Yes. Marquee operates daily across the I-5 and I-205 bridges into Clark County including downtown Vancouver, Salmon Creek, Ridgefield, Camas, and Washougal. Pricing uses the same hourly rates as Oregon runs with no cross-border surcharge. Typical bookings include PDX airport transfers for Vancouver executives, corporate runs to Nike and Intel campuses, and wedding shuttles between Vancouver hotels and Columbia Gorge venues like Skamania Lodge.

Question 17

Are your chauffeurs employees or independent contractors?

Accepted Answer

Every Marquee chauffeur is a salaried vetted chauffeur, not a 1099 contractor or a gig-platform driver. That means payroll taxes, workers' compensation, benefits, and ongoing training run through Marquee instead of falling on the driver. The direct-employment structure is the reason the same chauffeur shows up for your recurring Tuesday morning PDX run month after month rather than whichever stranger an app assigns that day.

Question 18

What background check do your chauffeurs pass?

Accepted Answer

Every chauffeur clears a seven-year multi-state criminal background check, a three-year motor vehicle record review, a federal sex offender registry check, and an annual recertification. Drug testing runs pre-hire and on random quarterly rotation under DOT standards. Corporate travel managers receive the vetting summary on request for legal or compliance review. Every driver holds a commercial license and completes ongoing defensive driving training.

Question 19

What do your chauffeurs wear?

Accepted Answer

Marquee chauffeurs wear a pressed black suit with a white shirt and a black tie for every shift, regardless of the trip type. A wool overcoat layers on in winter and cooler gorge weather. The dress code matches the cabin standard so the hand that opens your door looks the part whether you are stepping out for a board meeting in the Pearl District or a Saturday wedding at Oregon Golf Club.

Question 20

Do your chauffeurs sign NDAs for sensitive corporate work?

Accepted Answer

Yes. Marquee signs mutual NDAs at the account level and per-assignment for sensitive engagements like pre-IPO diligence, M&A counsel transport, and executive protection overlap. Conversations in the cabin are treated as confidential by default. For legal discovery transport or board-meeting hold patterns, dispatch assigns a chauffeur with proven discretion and a repeat relationship with your account rather than a driver who has never met your executive before.

Question 21

How far in advance should I book?

Accepted Answer

Most Portland chauffeur bookings run on 24 to 48 hours of lead time. Saturday weddings at Skamania Lodge, Oregon Golf Club, and the Sentinel Hotel fill the calendar six months out for June through October dates. Corporate board meetings and Timbers-match client entertainment book two to four weeks ahead. Same-day PDX pickups work with as little as 90 minutes of notice when a vehicle is available.

Question 22

Do you accept same-day and last-minute bookings?

Accepted Answer

Yes. Dispatch confirms same-day availability in real time over the phone at (503) 706-8662. Same-day rates match the standard quoted rate with no rush surcharge or after-hours premium. Late-night PDX arrivals after 11pm are common bookings handled the same as daytime trips. Inventory drives availability on short notice, so a Sprinter on a Saturday night may be booked even when a sedan is still free.

Question 23

Can I modify my reservation after booking?

Accepted Answer

Yes. Pickup time, address, passenger count, and vehicle class can be adjusted up to 24 hours before the scheduled pickup at no cost. Inside the 24-hour window, time shifts of under an hour are usually absorbed by your chauffeur. Vehicle class upgrades or downgrades inside 24 hours depend on fleet availability. Call dispatch rather than emailing for any change inside the same-day window so a live dispatcher confirms the update.

Question 24

How do I book transportation for a large group?

Accepted Answer

Submit one booking with the full passenger manifest and dispatch assigns paired sedans, SUVs, or a Sprinter to match the group size. Wedding parties, conference delegations, and family reunions flying into PDX often need three or four vehicles staged at coordinated times. A dedicated coordinator runs the timeline against your planner, and all vehicles arrive together at baggage claim, the hotel lobby, or the venue entrance rather than trickling in across 20 minutes.

Question 25

Do you run Willamette Valley wine tours?

Accepted Answer

Yes. Wine country tours through Newberg, Dundee, Carlton, and Yamhill run on the hourly clock with the Volvo S90 at $138 per hour for couples, the Escalade ESV at $150 per hour for groups of up to six, or the Sprinter at $280 per hour for bachelorette parties up to 14. Your chauffeur builds the route around reservations at Domaine Serene, Archery Summit, and Stoller Family Estate. Most tours run six to eight hours from a Portland hotel pickup back to drop-off.

Question 26

Can you handle a multi-vehicle wedding?

Accepted Answer

Yes. A typical Portland wedding uses the Volvo S90 as the getaway car, the Cadillac Escalade ESV for the bridal party, and the Mercedes-Benz Sprinter as a guest shuttle between the venue and hotel block. One Marquee coordinator runs the full fleet against your planner's timeline. Common venue routes include Skamania Lodge to Hood River hotels, Oregon Golf Club to downtown Portland properties, and Castaway Portland to the Pearl District.

Question 27

Do you service prom, graduations, and school formals?

Accepted Answer

Yes. Prom and graduation bookings commonly use the Escalade ESV for a six-person group or the Sprinter for a 14-passenger group. Marquee enforces a zero-alcohol policy for any booking with passengers under 21 and a parent or guardian must sign the reservation. Pickup and drop-off addresses for every stop are confirmed in writing ahead of time. Typical prom bookings run four to six hours with a post-formal restaurant or dessert stop built into the route.

Question 28

Can you coordinate a multi-city corporate roadshow?

Accepted Answer

Yes. Pre-IPO roadshows, investor tours, and C-suite offsites that chain Portland with Seattle and San Francisco across three or four days run through one account manager. The Portland leg runs on Marquee vehicles while affiliate partners cover SEA and SFO with matching vehicle classes and chauffeur handoff notes. Your CEO rides the same Volvo S90 or Escalade class at every stop rather than switching to a mystery sedan once the plane lands in another city.

Everything You Might Ask Us.

The Cars, the Capacity,
and the Inspection Standard.

Questions, Answered.

What It Costs, What It Includes,
and How to Pay.

Questions, Answered.

Terminal Pickup, FlightAware,
and the Meet-and-Greet Add-On.

Questions, Answered.

Portland Metro, the Gorge,
and Long-Distance Runs.

Questions, Answered.

Vetted Chauffeurs, Background Checks,
and the Dress Code.

Questions, Answered.

Lead Time, Same-Day,
and Modifications.

Questions, Answered.

Weddings, Wine Tours,
Roadshows, and Prom.

Questions, Answered.

Reserve a Portland Chauffeur Now.

Everything You Might Ask Us.

The Cars, the Capacity,and the Inspection Standard.

Questions, Answered.

What vehicles are in the Marquee Chauffeur fleet?

Are the cars inspected before each trip and how old is the fleet?

Do you provide car seats and what ages do they fit?

Are any of your vehicles wheelchair accessible?

What It Costs, What It Includes,and How to Pay.

Questions, Answered.

How much does a Portland chauffeur cost per hour?

Is gratuity included in the quoted rate?

What payment methods does Marquee Chauffeur accept?

What is the cancellation policy?

Can my company set up a direct-bill corporate account?

Terminal Pickup, FlightAware,and the Meet-and-Greet Add-On.

Questions, Answered.

Where does my chauffeur meet me at PDX?

Do you track flights for delays at PDX?

Can you handle a corporate group arriving on separate flights?

Do you pick up at the FBO for private aviation?

Portland Metro, the Gorge,and Long-Distance Runs.

Questions, Answered.

What areas does Marquee Chauffeur serve?

Do you drive to Seattle, Bend, or other long-distance destinations?

Can you cross into Vancouver, Washington for pickups?

Vetted Chauffeurs, Background Checks,and the Dress Code.

Questions, Answered.

Are your chauffeurs employees or independent contractors?

What background check do your chauffeurs pass?

What do your chauffeurs wear?

Do your chauffeurs sign NDAs for sensitive corporate work?

Lead Time, Same-Day,and Modifications.

Questions, Answered.

How far in advance should I book?

Do you accept same-day and last-minute bookings?

Can I modify my reservation after booking?

How do I book transportation for a large group?

Weddings, Wine Tours,Roadshows, and Prom.

Questions, Answered.

Do you run Willamette Valley wine tours?

Can you handle a multi-vehicle wedding?

Do you service prom, graduations, and school formals?

Can you coordinate a multi-city corporate roadshow?

Reserve a Portland Chauffeur Now.

The Cars, the Capacity,
and the Inspection Standard.

What It Costs, What It Includes,
and How to Pay.

Terminal Pickup, FlightAware,
and the Meet-and-Greet Add-On.

Portland Metro, the Gorge,
and Long-Distance Runs.

Vetted Chauffeurs, Background Checks,
and the Dress Code.

Lead Time, Same-Day,
and Modifications.

Weddings, Wine Tours,
Roadshows, and Prom.